Terms and Conditions
Last updated: September 4, 2025
Welcome to PineGo, a service operated by Handaptive LLC ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of the PineGo mobile and web applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the Service.
1. Description of Service
PineGo is a software solution for scheduling and dispatching snow removal personnel. It is primarily used by landscaping and snow removal companies to manage routes, capture before/after job photos, and streamline dispatch operations.
2. Eligibility and Account Registration
To use PineGo, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
By registering, you represent that:
- You are authorized to bind your company to these Terms.
- You will use the Service only for lawful purposes.
3. Free and Paid Services
PineGo offers:
- A free mobile version with limited features.
- A paid plan with full functionality, accessible via our admin platform.
Access to advanced tools and integrations requires a valid subscription. Subscription terms, billing cycles, and cancellation policies are provided in the admin app or at the time of purchase.
4. Data Collection and Use
We collect and store data essential to delivering the Service, including:
- User emails
- Before/after job photos
- Contract data
- Route assignments
- Usage analytics
We do not sell your data to third parties. For full details, please review our Privacy Policy.
5. User Responsibilities
You agree not to:
- Use the Service for any unlawful or fraudulent purpose.
- Attempt to reverse engineer, modify, or hack the Service.
- Upload content that infringes upon any third party's rights.
You are responsible for ensuring that your use complies with all applicable laws and regulations.
6. Intellectual Property
All intellectual property rights in PineGo, including software, branding, and content (excluding user-uploaded data), are owned by Handaptive LLC. You may not reproduce, distribute, or create derivative works without our prior written permission.
7. Termination
We reserve the right to suspend or terminate your access at any time if you violate these Terms or misuse the Service. Upon termination, all rights granted to you under these Terms will immediately cease.
8. Disclaimers
The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be error-free or uninterrupted.
9. Limitation of Liability
To the maximum extent permitted by law, Handaptive LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.
10. Modifications to Terms
We may revise these Terms from time to time. The updated Terms will be posted at https://pinego.io/terms. Continued use of the Service after changes means you accept the revised Terms.
11. Governing Law
These Terms shall be governed by the laws of the State of [Your State], without regard to its conflict of laws principles.
12. Contact
For questions or support, please contact us at:
Email: support@pinego.io
Website: https://pinego.io